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Office Hours Change

Please be aware that our office hours have changed, effective 1 May 2022.

New Office Hours:

Monday through Thursday:
8:00am-4:00pm

Friday:
8:00am-2:00pm

All hours are Mountain Time

Important Notice

If your e-mail address utilizes junk e-mail (spam) filters, you will most likely be unable to receive any e-mail messages from Incline Software, including all e-mail messages sent out concerning orders, problems, and questions.

Please check your junk e-mail (spam) folders for messages from addresses containing @ancquest.com. You may also want to add the e-mail addresses ancquest@ancquest.com and support@ancquest.com to your trusted senders list to ensure that you will receive any follow-up messages in the future.

Thank You

Privacy Policy

You can read what Incline Software does with your personal information on our Privacy Policy page.

Returns Policy

You can read about how Incline Software handles refunds on our Returns Policy page.

Sales and Purchasing Questions

Phone (Local to Salt Lake valley): 801‑280‑4434

Toll-Free Phone: 1‑800‑825‑8864

Hours (Mountain Time):

  • Monday through Thursday: 8:00am-4:00pm
  • Friday: 8:00am-2:00pm

E-mail: aqsales@ancquest.com

Technical Support

Phone: 801‑280‑4434

Hours (Mountain Time):

  • Monday through Thursday: 8:00am-4:00pm
  • Friday: 8:00am-2:00pm

E-mail: support@ancquest.com

Other/General Contact

Phone: 801‑280‑4434

Hours (Mountain Time):

  • Monday through Thursday: 8:00am-4:00pm
  • Friday: 8:00am-2:00pm

E-mail: ancquest@ancquest.com

Mailing Address

Incline Software
PO Box 95543
South Jordan, UT 84095‑0543
USA

E-mail Newsletter

You can subscribe to the free Ancestral Quest E-mail Newsletter

Internet Discussion Groups

General Discussion Group for using Ancestral Quest: https://groups.io/g/AncestralQuest - If you are going to use AQ with the FamilySearch Family Tree features, you may want to also join that group, below.

Discussion Group for the FamilySearch Family Tree and LDS features of AQ: https://groups.io/g/AQ-FS

Ancestral Quest Community Forum

You can get help on using Ancestral Quest right here on our Ancestral Quest Community Forum

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